A recent Huffington Post story named customer service as another example of a lost, or certainly dying, art. As a veteran salesperson for eight years, I find this truly disappointing. Aside from the mantra, “the customer is always right,” there is the mantra “we want a customer to come back.” Customers return to stores,...
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Christopher Festa, who attends H.B. Whitehorne Middle School, has sent us this e-mail about the success of the service project he started as he was entering eighth grade: I would like to take this opportunity to thank everyone that contributed to my service project entitled One Hundred Hoodies for the Homeless. My original goal...
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The Woman’s Club of Verona has sent us this note of thanks to the community: “On December 10th, 2011 the town of Verona was illuminated by the glow of community spirit as many friends and neighbors joined in celebrating “Share Your Light Night”. The Woman’s Club and Juniorettes of Verona would like to thank...
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We got this letter from the Junior Women’s Club. “On behalf of the Junior Women’s Club of Verona, we would like to thank the area businesses that participated in our successful discount-card fundraiser, which ended November 30. We are so grateful for the support of Bagelwich, Bella Salon & Spa, Clearview Caldwell Cinema, Cloverleaf...
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Every year, the Brookdale SCA provides a Thanksgiving meal for all students at Brookdale Avenue Elementary School. This year’s feast took place on Wednesday, November 23. Photos courtesy Treesh Ramsthaler
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For the past two weeks we’ve been telling you all about Thanksgiving in Verona, and most of that has revolved around food. Now it’s time to tell you about how people here are giving thanks and giving back. More than a few of us are giving thanks to the people who got us through...
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Maybe you know someone on active service in the military, maybe you don’t. Either way, PostNet has put together a way for you to send a holiday message to the troops. Partnering with Military Moms, a nonprofit created to support families of military personnel, PostNet (located at 281 Bloomfield Avenue next to 7Eleven &...
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The Verona Rescue Squad does God’s work in a manner that is better than that of any church or synagogue. They save peoples’ lives not because they are Christian or Jewish or Muslim, but because they are people. They are one of the few institutions, which exist to help people for no other reason...
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We’ve gotten this note from Calvary Lutheran Church, which held its second “Can It With Calvary” food drive during the week of October 9. To the Citizens of Verona, With heartfelt appreciation the members of Calvary Lutheran Church would like to extend to you a sincere thank you for the caring kindness you expressed...
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Back in the days when I worked for big media, I didn’t pay much attention to the companies that advertised in the publications I wrote for. Journalists weren’t ever supposed to ask about the business side of the operations, and the ad sales staff was never allowed to so much as breathe in the...
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